Frequently Asked Questions
Everything you need to know about your STIGA sports gear and orders.
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene and safety reasons, certain apparel and protective gear cannot be returned once opened.
Do STIGA products come with a warranty?
Yes, all STIGA equipment comes with a standard 1-year manufacturer warranty covering defects in materials and workmanship. This does not cover normal wear and tear from competitive play.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I care for my table tennis racket or blade?
To maintain optimal grip, clean the rubber surface with a specialized cleaner or a damp cloth after play, and always store your racket in a protective case to prevent oxidation and dust buildup.